How it works

From booking to pickup confirmation

A smooth sightseeing rental for e-scooters and e-bikes. Follow these four steps to lock in your pickup window.

  1. Request your date and vehicle

    Choose your sightseeing plan and your ride. Availability and pricing vary by date and plan.

  2. Confirm your pickup address

    Pick a pickup point name, then your exact address is confirmed with your reservation.

  3. Get pickup confirmation

    We send confirmation with your pickup time and return window. Availability varies by date and plan.

    Return-window and availability vary by date and plan.

  4. Bring your ID, then ride

    • Bring a valid driver’s license or ID.
    • Wear a helmet and follow posted speed limits.
    • Charge your phone for navigation, exploring the city is easier with live maps.

Need to plan ahead?

If your dates change, update your reservation as early as possible so your return window stays workable.

Pickup checklist

Helmet required by local law. Please review speed limits and follow traffic rules.

See the safety box on Pricing
Pickup confirmation

Your exact pickup address is confirmed with your reservation.

To keep sightseeing smooth, we confirm the exact address for your scooter or e-bike pickup after booking. If you picked a pickup point from the list, we still finalize the precise street address with your reservation details.

Choose your pickup option

Select a pickup point in your booking flow, so we can prepare the vehicle for you.

We confirm the exact address

You receive the finalized pickup address tied to your reservation.

Arrive ready to ride

Plan to bring what we list in the next section for a faster handover.

See booking steps View plans
Need help?

Support hours for your sightseeing rental

Questions about booking, pickup confirmation, or what to bring. We’ll point you to the right step.

Mon–Fri
09:00–19:00
Sat
10:00–17:00
Sun
10:00–14:00
Email
contact@packetrelays.com
Phone
+380 663 894 5384
Availability and pricing vary by date and plan. If you contact us, please include your rental date range.

Ask a question

Ready to book your sightseeing rental?

Send us your question and we will get back to you. Availability and pricing vary by date and plan.

By submitting, you agree that we may contact you about your request.

For the fastest help, include your travel dates and which scooter or e-bike you are considering.

Contact details

Safety reminder

Helmet use and posted speed limits apply. Availability varies by date and plan, and return windows may differ by reservation.

View pricing & rules